Greenville Technical College

Human Services Department

Course Syllabus

Summer 2008

 

Course Title:   Introduction to Human Services

Course:           HUS 101, Section W01

Semester        Credit Hours:  3.0

Prerequisite:    Placement in ENG 101

 

Instructor’s Name:  Bonnie J. Smith, MSW                     

Office Location:       Bldg. 123, Rm. 212

Office Hours:           By appointment         

Office Phone:           (864) 250-8856

E-Mail Address:      smithb24@gvltec.mailcruiser.com or private mail within WebCT                                  

 

Course Description:  This course is an overview of the field of Human Services. Role responsibilities, problems, boundaries, and strategies of human services workers are included.

 

Purpose of the Course:  This course is designed to introduce Human Services students to the profession and to issues affecting future clients.  College transfer students meeting prerequisite requirements may also take this course.

 

Required Text:  Neukrug, E. (2008). Theory, Practice and Trends in Human Services: An Introduction. 4rd ed., Pacific Grove, California: Brooks/Cole. ISBN-10 9780495097136  |

 

Recommended Text: Glicken, M. D. (2008). A Guide to Writing for Human Service Professionals. Lanham, MD: Rowman & Littlefield. ISBN-10 0-7425-5948-3

 

Required Software: Microsoft Word 97 or higher or ability to save documents as .doc (Office 2003 or older version) or .rtf files.

 

Students for Whom the Course is Intended:  All Human Services students

 


Course Objectives

Upon completion of the course, the student is expected to be able to:

      1.  describe the various work settings of the human service professional. 

2.   describe characteristics of the effective human service professional. 

      3.   describe the influence of psychology, social work and counseling on the human service

      profession

      4.  identify and describe the roles of various professional groups working in  human service

      organizations

      5.  analyze ethical dilemmas in Human Services. 

      6.  identify and describe the major theories of counseling and psychotherapy. 

7.  understand and discriminate basic interviewing and counseling skills. 

      8.  identify and describe basic case management techniques. 

      9.  explain how human service workers can use knowledge of human development. 

10.  enumerate ways of facilitating change in groups, families, and social systems. 

11.  recognize how issues related to gender and multiculturalism relate to the work of the human service professional. 

12.  understand the nature and function of research, program evaluation, and the use of tests by the human service field. 

13.  describe various ways of preparing for and finding a job in the human service field and how to assist clients in finding jobs. 

14.  identify and explore future treads and professional issues in the human service field. 

      15.  understand, describe and apply the concept of the “developmentally mature” human service worker. 

                                   

Course-Specific Information

 

Methods of Instruction:  Each student will be responsible for reading assignments, completing assignments and participating in online discussions to bring to life the concepts of the course.

 

Communicating with the Instructor: The instructor can be reached via email within WebCT or through CampusCruiser at smithb24@gvltec.mailcruiser.com/ . The instructor will reply as quickly as possible, usually within 24 hours during the work week. The instructor can also be reached at (864) 250-8856.

 

Evaluation Methods and Schedules:  Students will be evaluated by tests, participation in online discussion, and other written assignments. Please use appropriate spelling, grammar and punctuation in all your online postings and email assignments. All assignments should be written in your own words, with appropriate citation of resources.
 

Assignments: Students are expected to complete all Assignments by the due date indicated on the calendar. Assignments should be written using a word processing program such as Word or Works, then saved as .doc (Office 2003 or older version) or .rtf files. Students are asked to saveAttach the file as the assignment submission.

 

Assignments may be turned in early. No late assignments will be accepted.

 

Discussions: Discussion assignments are provided for each chapter and are the basis for online dialogue. Participation in online discussions is essential in the learning process in online courses. Each student will post answers to the discussion questions to be read by and commented on by classmates. Answers to discussion assignments are to be posted by the due dates indicated on the calendar. Each student is expected to answer the questions posted by the instructor and to respond to questions and statements posted by other students. Students are expected to respond to at least two other postings, asking questions or offering insights by the due dates listed on the calendar. Discussions will be graded following the grading form found within each Discussion description. No late assignments will be graded.

 

Exams:  There will be 4 exams in the course. Due dates are found on the calendar. Each exam may consist of multiple choice, true and false, matching and short answer questions related to the readings from the text, assignment and class discussions. Exams are online and must be completed within the allotted time and submitted by the due date and time listed in the calendar. Exams may be taken early without penalty. Students may ask the instructor to open an exam for up to one week past the due date. There is a 50% grade penalty for exams taken late.

 

Grading Scale in points:       

900 - 1000 = A

                                    800 -   899 = B

                                    700 -   799 = C

                                    600 -    699= D

                        Below  600  = F

 

"I" - Incomplete

An “I” indicates some work is incomplete. The student is responsible for making up all unfinished work within the next semester. The student cannot re-enroll in the class until the "I" has been replaced with a letter grade. The "I" will be changed to an "F" if all work is not completed satisfactorily by one week before the beginning of exams in the next semester.  "I" does not affect grade calculations; earns no credit hours.Only under unusual and extenuating circumstances will an instructor consider granting an "I".

 

Greenville Technical College and College-Online Information

 

Greenville Technical College Policy For Repeating A Course

Effective January, 1994, a student may register for a class a maximum of three times.  (W’s, F’s, and in some cases, D’s count toward the maximum of three registrations.)  If extenuating circumstances have occurred, such as prolonged illness, an appeal may be made to a subcommittee appointed by the chairperson of the Academic Council. Refer to the College Catalog and Student Handbook for more information on this policy.

 

Attendance Policy

Students “attend” the course by logging in. Students are expected to log in on the first day of class, then at least one time per week for the remainder of the semester. If a student goes for a period of two weeks without logging in to the course, the instructor may administratively withdraw the student.

 

Policy Pertaining to Academic Maters

If at any time during the semester a problem should arise pertaining to this course or any other academic matter, you should consult your instructor first.  If further assistance is needed after this consultation, your instructor will make an appointment for you with the department head.  If the problem is not resolved to your satisfaction, the department head will make an appointment for you with the person at the next appropriate level. 

 

The counselor for our division is Tracie Raines.  Her office is HE 247 and can be contacted at (864) 250-8147 or at tracie.raines@gvltec.edu.

 

Academic Advising

The academic advisor for College Online is Chris Satterfield. He can be reached at (865) 250-8393 or at chris.satterfield@gvltec.edu.

 

College Online Helpdesk

If you have questions about WebCT, please contact the Helpdesk at (864) 250-8130 or at moreinfo@collegeonline.com .

 

Academic Honesty

All tests and projects must be the sole work of the student.  Any student involved in cheating, plagiarism, or collusion may receive a course grade of “F” at the instructor’s discretion.

 

Greenville Technical College Library

Information about the Greenville Technical College Library can be found on http://www.gvltec.edu/library/

 

Online Tutoring

Online tutoring is available to students. Log in to CampusCruiser, click the Academics tab, then click Online Tutoring.

 

Student Code

The Student Code can be found in the Greenville Technical College Catalog and on http://www.gvltec.edu/students/student_guidelines.html . All students are expected to read it and to follow the provisions of the Code.

 

Students with Disabilities

Refer to the College Catalog/Student Handbook, page 48, for additional information.

All students who have a disability and need accommodations should visit, call, or e-mail Student Disability Services at the beginning of each semester. Students are strongly encouraged to obtain their accommodation forms within the first 2 weeks of class to ensure appropriate services. The office is located at the Barton Campus in the Student Center (Building 105), Room 124, and can be reached by phone at 250-8202 or 250-8408 or by email at sharon.bellwood@gvltec.edu. The Disability Service Counselor is available to meet with students on satellite campuses by appointment.

 

Section 508 Statement: This course has been designed to meet the requirement contained in the Americans with Disabilites Act, Section 508. If you require specific accommodations to complete this course, please notify your instructor as soon as possible. You should also contact Student Disability Services at http://tsc.gvltec.edu/disability/

 

Important Dates Summer 2008  

Class Begins                           May 12, 2008

Memorial Day-No class          May 26, 2008

Last day to withdraw               June 27, 2008

Holidays                                  June 30-July 4 2008

Last day of class                      July 28, 2008

Exams                                      July 29-31

 

Divisional Student Support Services:

Department Head:  Dr. Barry W. Shreve                   ADM 214        250-8822

Dean, Business and Public Service:  F.M. Rogers      CJ 125             250-8204

Division Counselor:  Tracie Raines                            HE 247            250-8147

Writing Center:                                                        UT 131            250-8452

Student Services (for tutoring information):               SC 135            250-8102

           

Business Division Student Lab Rules

Effective Summer 2003 (2003su)

1. Children are not allowed in labs and classrooms nor left in hallways.  This is a campus-wide policy (pg. 53 of the Student Handbook).

2. Due to the nature of the equipment, no food or drinks are allowed in computer labs.

3. Labs are to be used only for students enrolled in Computer/Business Program courses and for educational purposes only.  No college-owned computing resources are to be used for unauthorized commercial or personal purposes.  Student ID required – You may be asked to show your student ID and also a copy of your current class schedule.

4. You must sign-in when you enter the lab by printing your name, program of study, and course that you will be working on in the lab.  Sign out as you leave.

5. Inappropriate or unethical use of the Internet is strictly prohibited (i.e., chat rooms, pornographic web site access, etc.)  On the first offense, a written warning will be issued.  Lab privileges will be revoked upon the second offense.  Printing from the Internet is prohibited!

6. Students may print only one copy of a project.  We encourage you to use print preview to find errors before printing the final copy.  If you need to print multiple copies, such as a class handout, please see your instructor (Instructor will be responsible for having copies made for this purpose.) or use the library's services.

7. Printing from the Internet and from PowerPoint is prohibited!  Printing from all other programs has been limited to a maximum of 10 pages.   Note:  Printing restrictions have been implemented due to budget constraints. 

8. Students are not allowed in the Lab Assistant’s office. Lab assistants are on duty to handle hardware/software problems.  They are not tutors.  If you feel you need help with your assignments see your instructor or contact Student Services for tutoring information.

9. The telephone in the Lab Assistant’s office is not to be used by students to place or receive calls.   A pay phone is located in the canteen area of the Engineering Building.

10. Report all malfunctions of equipment to the lab assistant.  Please do not attempt repairs yourself.

11. Labs are closed to all students during exam days (except for scheduled exam use) as well as during holidays and between semesters.

12. The unauthorized copying of any software which is licensed or protected by copyright is theft, and thus unethical.

13. Respect for the intellectual work and property of others has traditionally been essential to the mission of colleges and universities.  We do not tolerate plagiarism; and we do not condone unauthorized copying of software, including programs, applications, databases, and code.

14. Please help keep the labs clean by picking up after yourself.

15.  Please note posted signs.  Labs are occasionally reserved for classes.

16.  Devices such as beepers/pagers and personal cellular phones are permitted on campus; however, they MUST NOT be activated in classrooms or labs.  Students MUST leave the classroom or lab to answer or return calls. 

 

The Business Division Student Lab is located in the Engineering Building, Room 115.

You will be required to sign in and out when using this lab.   Be sure to keep your student ID and class schedule with you; you may be asked to show your current student ID and/or your current class schedule.

Open Lab Hours:

Monday – Friday 8:00 am to 10:30 pm

Saturday 8:00 am to 3:00 pm

Sunday Closed

Human Services Program Competencies

Students are expected to effectively demonstrate competencies in the following in order to successfully complete the academic program.

  1. knowledge of the historical roots of Human Services, the development of Human Service programs, and the current social service system
  2. knowledge of a wide range of community Human Service agencies, the organizational structure of human services at the local, state, and federal level, general policies/regulations in delivery systems, and how evaluation, research, and needs assessment are used in Human Service systems.
  3. knowledge of specific problem areas and conditions such as: aging, mental illness, physical disability, family-related issues, substance abuse, etc.
  4. knowledge of common counseling approaches, related techniques and modalities of counseling, including key concepts, goals of counseling, the nature of the helping relationship, and specific contributions and limitations
  5. ability to gather information and assess client needs including psychosocial history, basic psychological functioning, presenting problem(s), motivation to change, etc.
  6. ability to communicate effectively through verbal and in writing with clients and co-workers; demonstrate knowledge of and skills in using basic counseling and interviewing techniques
  7. demonstrates self-awareness in relation to abilities, personality, interpersonal style, beliefs and values and how these may affect personal and professional interactions
  8. demonstrates belief in the personal dignity of people in need of services, in client self-determination, client worth and uniqueness, etc.
  9. projects and expresses positive regard for others, warmth in relationships, genuineness, courtesy and respect, empathy, and congruence in relationships
  10. ability to maintain responsible work habits and foster collaboration and teamwork in academic and work-related settings

 

College-Wide Competencies

Greenville Technical College endorses and promotes the following college-wide competencies for all associate degree students:

  1. Comprehend and generate effective written and oral communication.
  2. Demonstrate research skills necessary for personal and professional purposes.
  3. Apply mathematical skills appropriate to solve day to day as well as work related problems.
  4. Demonstrate knowledge of computer applications compatible with job demands.
  5. Exhibit professionalism appropriate to the values and ethics of their chosen career.
  6. Demonstrate the critical thinking and problem-solving skills to fulfill work and personal responsibilities.
  7. Practice interpersonal skills and team work in their professional lives.
  8. Demonstrate an awareness and understanding of various cultures.